Everything a gold shop runs on, in one place
Counter sales, branch transfers, scrap intake, workshop work orders, ETA submission, KYC, and financial statements — wired to live karat pricing.
Counter POS
Cashiers see live 24K, 21K, and 18K prices on every item. Mixed tender, idempotent checkout, KYC capture on threshold, and offline-safe behavior under bad internet.
- Per-karat live pricing on every line
- Mixed tender: cash, card, Fawry, InstaPay, Paymob, trade-in
- KYC threshold capture during the sale
Inventory by gram and karat
Track every piece by weight, karat, location, and lifecycle state. Image search finds a piece by photo. Reorder rules and consignments are built in.
- Weight, karat, and location on every item
- Image-based similarity search
- Reorder rules and consignment reconciliation
Workshop and BOMs
Design families, revisions, BOMs, work orders, metal issuance and return, yield and loss per batch. Estimated and actual cost stay separated end-to-end.
- BOMs with multi-component tracking
- Metal issuance and return ledger per work order
- Yield, loss, and cost rollup per batch
Does the system handle bullion bars and custody?
Yes. Bullion bars are tracked through a state machine with custody handoffs. Commitments and settlement flows are integrated with the journal.
Scrap gold intake
Pre-burn weighing, post-burn settlement, payout computed from your live buy price, and a path from scrap to refined bullion bar.
- Pre-burn and post-burn weight tracking
- Payout calculated from live karat buy price
- Refining workflow: scrap to bullion bar
Repairs and warranty
Intake, assessment, parts, QC, and pickup. Custody chain logs every handoff. Warranty claims, deposits, and balances tracked per ticket.
- Custody chain on every transfer
- Warranty claims and incident reporting
- Deposits and customer balance per ticket
Which Egyptian payment providers are supported?
Fawry, InstaPay, and Paymob are integrated. POS accepts cash, card, gold trade-in, and split tender across them.
Customer CRM and loyalty
Attach customers to sales, earn and redeem loyalty points, and keep a full ledger you can audit. KYC links to the same customer record.
- Server-enforced loyalty point calculation
- Auditable loyalty ledger
- Customer lookup with privacy guardrails
ETA e-invoicing
Submit e-invoices and e-receipts to the Egyptian Tax Authority. Pluggable signer (dev, KMS, or HSM), automatic retry with circuit breaker, and an immutable submission archive.
- Pluggable signer: dev, KMS, HSM
- Retry with circuit breaker
- Immutable submission archive
Closing the day without surprises
Per-branch shift close, cash variance history, balanced journals, AR/AP aging, income statement, balance sheet, and cash flow — generated from the same ledger as the day's sales.
- Shift open, close, and approve with variance review
- Income statement, balance sheet, cash flow, trial balance
- AR and AP aging reports
- Audit log: who, what, when, before, after
Payment reconciliation
Configure card and wallet rails, import settlement files, and run reconciliation against POS transactions and bank statements.
- Cards, wallets, transfers
- Automatic discrepancy detection
Omnichannel inbox
One inbox for WhatsApp, Messenger, and web chat. Handoff queue, policy alerts, and AI-drafted replies grounded in your real catalog and live prices.
- Inbox, action queue, handoff queue
- Live ops metrics and policy alerts
- AI drafts grounded in real stock and prices
Buying gold without guessing the cost
Pull live 24K, 21K, and 18K prices from multiple feeds, compare supplier offers gram-for-gram, and approve purchase orders through a real approval workflow.
- Live feeds: Sagarafya, MNGM, GoldAPI, MetalPriceAPI
- Per-karat cost tracking on every PO
- Supplier accounts, payments, and returns
- Purchase order approvals with audit trail
Reports and analytics
Inventory aging by karat and category, sales-to-margin waterfall, per-salesperson KPIs, return rates, and shrinkage analysis — all from the same ledger that drives the close.
- Inventory aging by karat and category
- Margin waterfall from sale to profit
- Per-salesperson KPIs and return rates
Live karat pricing
Workshop, ETA submission, KYC, AML, PDPL, scrap refining, and financial statements share one ledger and one audit log.
Frequently asked questions
Onboarding, daily operations, security, commerce integrations, and Egyptian gold workflows.
Frequently asked questions
Still have questions?
Talk to usConnects to what you already use
Egyptian payment rails (Fawry, InstaPay, Paymob), ETA e-invoicing, WhatsApp, Shopify CSV export, signed webhooks, and a scoped public API.
See it on your own data
We'll run a demo against a sample of your inventory and walk through a real day's close.